These terms set out the rules that apply when you access 8999but, create an account, or carry out any transaction using bKash, Nagad or Rocket. Your use of this site confirms that you have read and accepted every condition described here, subject to what local law and eligible regions allow.
Account use policy
bKash, Nagad & Rocket scope
Session control rules
Eligibility by region
POLICY FULL SCOPE
How These Terms Apply to Your Account
When you open an account on 8999but, you enter into a binding arrangement with us that governs every action taken on the platform — from browsing the game lobby to submitting a wallet transaction request through bKash, Nagad or Rocket. These terms apply regardless of the device you use or whether you access the site through a saved browser session or a fresh login. We reserve the right to update these terms at any time. When we do, we will note the revision at the top of this page. Continued use of your account after a revision is posted counts as acceptance of the updated conditions. If you disagree with any change, the appropriate step is to stop using the account and contact support to request closure. Eligibility to hold an account depends entirely on the laws and regulations that apply in your region. It is your responsibility to confirm that accessing and using 8999but is permitted where you are located. We do not make any representation about lawful access in any specific jurisdiction. Where local law restricts or prohibits online account activity of this kind, those restrictions take priority. Transaction records linked to your bKash, Nagad or Rocket wallet are maintained in your account history and serve as the reference point for any dispute. Always check that record before raising a query.
bKash wallet transactions
Nagad transfer records
Rocket payment history
Account session log
Region eligibility check
WHAT IS COVERED
What Falls Inside and Outside These Terms
Not everything you encounter while using 8999but falls under the same set of rules. Understanding the boundary helps you know where our obligations begin and where third-party conditions apply instead. The four areas below draw that line clearly so you can navigate any question that comes up.
Account Access
All login activity, session management and account-level controls — including cool-off requests and account closures — fall fully within these terms. We govern how your credentials are held and how access is granted or suspended.
Wallet Transactions
Deposits and withdrawals processed through bKash, Nagad or Rocket are covered by these terms on our side. The wallet provider's own conditions also apply to the transfer leg handled by their network; we do not override those.
Site Content
Game content delivered through our lobby — including titles from PlayStar, CQ9, Microgaming, JDB, Pragmatic Play and Spadegaming — is subject to each studio's content licence. We host and display that content; we do not control individual game mechanics or provider-side RTP disclosures.
Third-Party Services
Any external site, tool or service linked from 8999but operates under its own terms. We are not responsible for the content, data practices or availability of those services, and this policy does not extend to them.
YOUR ACCOUNT RIGHTS
Practical Actions Available to You Under These Terms
You hold a number of practical rights within your 8999but account that you can exercise at any point without needing to contact support first. Your transaction history — covering every bKash, Nagad and Rocket movement linked to your wallet — is accessible from the account dashboard and can be reviewed at any time. If a record looks incorrect, you can flag it directly through the in-account dispute form before escalating to the support team. Account details such as your registered contact number and linked wallet identifiers can be updated through the account settings page. We verify any change against the wallet on record before confirming it, so have your active bKash or Nagad number ready when you make that request. You may also request a summary of what data we hold about your account by writing to our support channel. We aim to respond within the window stated in our published contact policy, though actual timing depends on query volume.
Review Transaction Records
Open the account history tab to see every deposit and withdrawal linked to your bKash, Nagad or Rocket wallet. Each entry shows the amount, status and timestamp so you have a clear reference for any query.
Correct Account Details
Head to account settings to update your registered contact number or wallet identifier. Changes go through a verification step matched against your active wallet before they take effect.
Raise a Policy Question
If any part of these terms is unclear, send a written query to our support team through the contact route shown on this site. Clearly reference the specific clause or transaction in question so we can respond accurately.
Request Account Support
For account closures, cool-off requests or data summary enquiries, contact support directly. Provide your registered account identifier and the action you want taken so the request is processed without unnecessary back-and-forth.
POLICY CONTACT ROUTES
How to Reach Us About These Terms
If you have a question about any part of these terms or need to take an account action covered by this policy, use one of the contact routes below. We handle policy queries separately from general support so that account-related requests reach the right team without delay.
Live Chat
Open the live chat window from any page on 8999but to raise a terms-related question in real time. Have your account number and the relevant transaction reference ready before you start the conversation.
Email Support
Send a written query to our published support email address for policy questions that need a documented response. Include your registered contact number and a clear description of the clause or issue you are asking about.
Account Help Centre
The help section inside your account dashboard lists common policy actions — including how to submit a cool-off request, update wallet details or request a transaction review — with step-by-step instructions for each.
HOW WE HANDLE POLICY
Data Handling, Security and Your Policy Rights
Our approach to data, cookies and account security is documented here so you know what to expect and where to act when you need to. These are the four areas we want to be clear about before you continue using your account.
Data We Hold
We store the information you provide at registration, your session activity and your transaction records tied to bKash, Nagad or Rocket. You can request a summary of what we hold by contacting support through the published route. We do not share your personal data with third parties except where required to process your wallet transfers.
Cookies and Session Tracking
Cookies are used to maintain your login session across pages and to remember your account preferences. You can manage cookie settings through your browser, but disabling session cookies will affect how your account behaves across pages and may require you to log in again during the same session.
Account Security
Your account is protected by login credentials that you control. We strongly recommend not sharing your password or wallet PIN with anyone. If you suspect unauthorised access, contact support immediately to request a session lock while the account is reviewed.
Requesting Changes
To request a correction to your account data, a policy clarification or a formal account action under these terms, use the support email or live chat route. State the specific change or action clearly, and include your account identifier so the request is handled without delay.
TERMS FAQ
Questions About These Terms, Answered
The questions below cover the points we hear most often about how these terms work, what they cover and what you can do if something is unclear. Each answer points to a specific action or account route rather than a general statement.
Do these terms apply to my bKash and Nagad transactions?
Yes. Any deposit or withdrawal you process through bKash, Nagad or Rocket on 8999but is covered by these terms on our side. Keep in mind that the wallet provider's own conditions also apply to the transfer leg they process. Your full transaction record is visible in the account history tab.
What happens if 8999but updates these terms?
We post a revision notice at the top of this page whenever terms change. Continuing to use your account after the revision date counts as acceptance of the updated conditions. If you do not agree with any change, contact support to discuss your account options before continuing further activity.
Can I access my account from any device under these terms?
These terms apply to your account regardless of the device — mobile or desktop — that you use to log in. Session activity is tied to your account credentials, not to a specific device. If you notice an unfamiliar session in your account history, contact support promptly to review it.
How do I request a cool-off or account closure under this policy?
Go to the account help section or contact support directly through live chat or email. State clearly that you are requesting a cool-off period or account closure, and provide your registered account identifier. The team will confirm the action and the timeframe it takes to come into effect.
What should I do if I believe a transaction record is wrong?
Open your account history and check the entry against your bKash, Nagad or Rocket wallet record. If there is a discrepancy, use the in-account dispute form to flag it with the specific transaction reference. Our support team reviews dispute submissions and responds through the contact route you used.
Is access to 8999but permitted where I am located?
Eligibility depends entirely on the laws and regulations in your region. We do not confirm lawful access for any specific location. It is your responsibility to check whether using an account on 8999but is permitted under the local law that applies to you before continuing to use the platform.