Mobile / Slots
Your 8999but account balance is the centre of every session — whether you are moving funds in via bKash, pulling a payout to Nagad, or checking a Rocket transaction against your wallet history.
When you are ready to add funds, open the deposit section from your signed-in account menu — it sits at the top of the account panel so you do not have to scroll to find it. We support bKash, Nagad and Rocket as the primary deposit routes for Bangladesh.
Log in and select the deposit option from the account menu. The panel lists available wallet routes — bKash, Nagad and Rocket — with their individual entry fields.
Select bKash, Nagad or Rocket depending on which wallet you are transferring from. Each route displays its own instructions and the reference fields you need to complete.
Type the amount you want to add, review the details shown on screen, then confirm the transfer through your wallet app as instructed. Do not alter the reference number shown.
Once the transaction completes, your 8999but balance updates and the deposit appears in your account history with a timestamp and transaction reference you can save.
Withdrawals follow a similar path to deposits but require a few extra confirmation steps before the funds leave your account. Open the withdrawal section from the account panel, then select the wallet you want to receive the payout — bKash, Nagad or Rocket. The screen will show the fields that need to be completed, which typically include the wallet number and the withdrawal amount.
From the signed-in account menu, select the withdrawal option. The page lists the payout routes available to your account — bKash, Nagad or Rocket — based on your current account status.
Choose the wallet you want to receive the funds. Enter the wallet number exactly as registered, then type the withdrawal amount and review the summary before submitting.
If the screen prompts additional verification steps, follow the instructions displayed. These vary by account; only the fields actually shown in your account area apply to your withdrawal.
After submitting, note the reference number shown on the confirmation screen and keep any SMS or wallet notification. This reference is what support will ask for if a follow-up is needed.
Account verification on 8999but is handled through the account settings area once you are logged in. The fields and document types you are asked for are shown directly in that section — we do not publish a fixed list here because the requirements shown to your account are specific to your registration details and the region your account is associated with.
Log in and check the account panel for any outstanding verification notice. The prompt will point directly to the section that requires action, so you do not have to search through settings manually.
The account area shows exactly which fields and, where relevant, which document types apply to your account. Complete only what is shown — do not send information through other channels.
If document submission is required, use the upload tool built into the account verification page. Submissions made outside this path cannot be processed and may delay your account review.
After completing the steps, your account area will reflect the updated status. If a step remains flagged after submission, the account help route is the right place to follow up.
Your 8999but account supports the three mobile wallet rails that Bangladesh players use most: bKash, Nagad and Rocket. Each is available for both deposits and withdrawals through the signed-in account panel.
Bangladesh mobile wallet accepted for deposits and withdrawals via the account panel.
Nagad transfers are available as a deposit and payout route through the signed-in account area.
Rocket mobile banking is supported for account funding and withdrawals where available for your region.
Bank transfer may appear as an option in your account panel depending on your account status and eligible region.
After every deposit or withdrawal, your 8999but account history and your mobile wallet both hold a record of the transaction. Matching these two records is the fastest way to confirm a transfer completed correctly and to build a clear picture of your account activity over time.
Every transaction on 8999but carries a unique reference string. Copy it from your account history and compare it to the transaction ID your bKash, Nagad or Rocket app generated for the same transfer. A match confirms they are the same event.
Account history uses status labels such as completed, pending and cancelled. A completed status means the transfer settled on both sides. Pending means the process is still running. Cancelled indicates the transfer did not go through and no funds moved.
The history section in your account panel lists every deposit and withdrawal with date, time and amount. Filter by date range if you are checking a specific period, and use the reference column to locate a particular transaction quickly.
Keep the wallet confirmation message your bKash, Nagad or Rocket app sends for each transfer. That message carries the wallet-side reference and timestamp — together with the account history entry, it gives support everything needed to trace any transaction.
Keeping your account and your wallet transfers secure starts with a few habits on your side and the safeguards we have built into the account flow. Every time you access the account panel, check that you are on the correct 8999but domain — the address bar is the first thing to confirm before entering any credentials or starting a transfer.
Before logging in or initiating any transfer, confirm the browser address bar shows 8999but. Bookmarking the correct domain prevents you from landing on a lookalike page that could capture your account details. This single habit removes one of the most common account risks.
Account verification is completed only through the fields shown inside your signed-in account area. We do not request identity documents or personal details through SMS, email links or social channels. If you receive such a message, do not respond — report it through the published support route.
Linking a bKash, Nagad or Rocket wallet to your account is done through the wallet section of account settings. The wallet number you register should be the one you personally control. Do not use a wallet registered to another person, as this can affect your ability to withdraw to that wallet later.
The account help and support contact details are listed in the signed-in account area. If a transaction is delayed, an account step is unclear, or you notice activity you do not recognise, use that published route rather than any contact number found through a search engine.
If something about the deposit, withdrawal or account verification process is unclear, the answers below cover the questions we hear most often. For anything not addressed here, the support route in your signed-in account area is the right next step.
bKash, Nagad and Rocket are the supported deposit wallets for Bangladesh. Open the deposit section in your signed-in account panel to see which routes are currently active for your account and region.
Once a deposit completes, your 8999but balance updates and the transaction appears in your account history with a reference number and timestamp. Compare that reference to the confirmation your wallet app sent to verify the transfer settled.
Check your account history for the transaction status and note the reference number. If the pending status has not changed after a reasonable period, contact support through the help route in your account area and share that reference.
We never ask for your wallet PIN. Enter your bKash, Nagad or Rocket PIN only inside those wallets' own apps during a transfer. Any message requesting your PIN through another channel is not from 8999but.
A wallet route may not appear if your account verification is incomplete or if the route is not available for your account type or region. Check the account panel for any outstanding verification step and complete it to restore access.
The account history section inside your signed-in account area lists every deposit and withdrawal with date, amount, status and reference. You can filter by date to locate a specific transfer and keep a record for your own files.