Mobile / Slots
8999but publishes these legal terms so you know exactly what governs your account, your transactions through bKash, Nagad, or Rocket, and your activity on this platform. Access and eligibility depend on your local law and the eligible regions we serve.
The terms set out here apply to every account registered through 8999but and every session you start on this platform. They cover how we handle your account data, what rules apply to transactions made through local payment methods such as bKash, Nagad, and Rocket, and how disputes are handled if they arise. We write these terms in plain English so you can read them without a legal background. Whether you are using the site on a mobile browser or returning to your account on a different device, the same policy applies to your session throughout. Eligibility to access 8999but depends on your local law and the regions we currently support — if you are unsure whether access is permitted in your location, we encourage you to check before proceeding. We update these terms when our services or legal obligations change. When that happens, we publish the revised version here and flag it in your account notification area. Continued use of the account after a policy update means you have read and accepted the revised terms. If any clause is unclear, you can raise it through our support routes at any time.
Not every element of your experience falls under the same rule set. Understanding what this policy governs — and what it does not — helps you know where to look when a question comes up. Account access, on-site transactions and the content we publish are all within scope. Third-party services connected through your device are not governed by our terms.
Your login, session history, and account wallet activity — including records tied to bKash, Nagad, and Rocket — fall within this policy. Any decision to restrict or close an account is made according to these terms.
Deposits and withdrawals processed through the payment rails we support are subject to the transaction rules stated here. We do not control processing times at the payment provider's end; our policy covers only what occurs on our side.
Game titles, promotional notices, account messages and policy documents published on 8999but are within our scope. We are responsible for their accuracy and will correct errors when raised.
External links, your mobile wallet provider's own terms, or any third-party app you use to access the site are not governed by this policy. Their terms apply independently and we cannot be held responsible for their practices.
This policy is not passive — it gives you concrete steps you can act on today. You have the right to review your account transaction records at any time by opening the history section in your signed-in account area. If any detail looks incorrect — a name, a wallet number linked to bKash or Nagad, or a transaction entry — you can submit a correction request through the support route listed below. You can also ask us to clarify any clause in these terms, and we will respond through the same channel. If you want to close your account or query how your data is held, that request goes to our policy support team. We aim to acknowledge every policy query we receive; the exact response time depends on volume, but we do not leave queries unanswered. All requests are handled in the order they are received, and we keep a record of each exchange so you can follow up if needed.
Open the transaction history in your account to see a full log of activity, including any bKash, Nagad or Rocket entries. No need to contact support first — the record is visible directly in your signed-in view.
If a wallet number, name or contact detail on your account is wrong, raise it through the support contact below. We verify the correction against your account before applying it.
Any clause you find unclear can be sent to our policy support route. We respond in plain language and keep the exchange on file for your reference.
You may request account closure at any time. Submit the request through the support route and we will confirm the steps, including any pending transaction that needs to clear first.
If a clause is unclear, a transaction record looks wrong, or you want to act on any right described above, these are the routes available to you. Use the channel that works for your device — all three connect to the same policy team.
Open the chat icon from any page while signed into your account. This route is visible once you are logged in and connects you directly to the support team for policy or account queries.
Send your policy question or correction request to the email address published in the Contact section of your signed-in account. Include your registered wallet number — bKash, Nagad, or Rocket — so we can locate your record quickly.
The Help section inside your account lists published answers to common policy questions. If your question is not covered there, the help page also links to the direct support form.
We keep your account and transaction data only for as long as it is needed to operate your account and meet our legal obligations. You can ask us what data we hold and request corrections at any time through the support routes above.
Account data — including your registered bKash, Nagad, or Rocket wallet details — is held to operate your account and process transactions. We do not share it with third parties outside what is required by the terms published here.
We use session cookies to keep you signed in across pages and to remember your device between visits. You can manage cookie permissions through your mobile browser settings at any time without affecting your account access.
Access to your account is protected by your login credentials. If you believe your account has been accessed without your knowledge, contact support immediately through the live chat or email route so we can review the session log.
We retain your account records for the period required under our operating obligations. Once that period ends or your account is closed, data is removed in line with our retention schedule. Request details through the policy support email.
These are the questions we receive most often about our legal terms. If yours is not here, the support routes in the section above will get you a direct answer.
Yes. The policy applies to every account regardless of which payment method is linked. Whether you use bKash, Nagad, or Rocket, the same account terms and data rules apply to your session and your transaction records.
Access depends on your local law and the eligible regions we currently serve. We recommend checking whether online gaming is permitted in your location before opening an account. We do not make eligibility decisions on behalf of local authorities.
Open the support chat or send an email to the address in your account's Contact section. Include the specific detail you want corrected and your registered wallet number so the team can locate your record and process the update.
After closure, your data is retained for the period required by our operating obligations, then removed in line with our retention schedule. You can ask for details about the timeline by contacting the policy support team directly.
The full terms are published on this site and accessible from the footer of any page. We update them when our services or obligations change and flag updates in your account notification area so you are not left checking manually.
Send your question or objection through the policy support email published in your account. We will respond in plain language. Continued use of the account after a policy update is taken as acceptance of the revised terms as published.