Mobile / Slots
At 8999but, your personal information is collected only to run your account and process transactions through bKash, Nagad, and Rocket — nothing more. This policy explains what we collect, why we hold it, and the steps you can take to review or correct your records at any time.
This privacy policy applies to all personal data collected when you create and use an account on 8999but. We collect information such as your name, contact details, device identifiers, and transaction records associated with your wallet activity — including transfers made through bKash, Nagad, and Rocket. That data is used to verify your account, process transactions, deliver account support, and keep your session history accessible across devices. We do not sell your personal data to third parties. Sharing happens only where it is required to complete a transaction — for example, passing a reference number to a payment rail — or where we are required to cooperate with a lawful authority request. Your access to this platform and the rights available to you under this policy depend on your local law and eligible regions. We make reasonable efforts to apply the privacy principles set out here regardless of location, but we cannot guarantee the same legal standing applies everywhere. If you have questions about how jurisdiction affects your rights, you can raise them through our support route described below.
When you move funds through bKash, we retain a transaction reference for account reconciliation. This record is visible in your account history and is not shared beyond what the transfer requires.
Nagad transfer references are logged against your account in the same way. You can view these records from the transaction section of your account at any time without contacting support.
Rocket payment identifiers are stored under your account for reconciliation and dispute reference. They are not used for marketing purposes and are handled under the same retention rules as other wallet records.
We collect device identifiers and session tokens to keep your account accessible across your phone and browser. This continuity data is tied to your account login and can be reviewed or cleared through your account security settings.
Understanding what falls inside this policy helps you know when to rely on it and when to check another source. Account access and wallet records are always covered. Content delivered by game studios and third-party services they link to operate under their own terms.
Everything connected to your 8999but login — profile details, contact information, session history, and device tokens — falls inside this policy. You can request a review of this data through the support route described on this page.
Transaction records for bKash, Nagad, and Rocket transfers linked to your account are covered. These records are held for reconciliation and are available to you in your account history without a separate data request.
Game content delivered through our lobby — including titles from PlayStar, CQ9, Microgaming, JDB, Pragmatic Play, and Spadegaming — is displayed on this platform but is governed by each studio's own content terms. We do not control the data those studios process on their own infrastructure.
Links or tools on this site that take you to an external service fall outside this policy once you leave our domain. Check the privacy terms of any external service before submitting personal information there.
You have practical options for managing the personal data we hold on your account. To review the information tied to your profile — including contact details and transaction records from your bKash, Nagad, or Rocket wallet activity — open the account section and navigate to your profile or transaction history. Most records are visible there without a formal request. If something looks incorrect, you can update contact details and account preferences directly from the account settings page. For details that cannot be edited in-app — such as records tied to a completed identity check — raise a correction request through the support channel. Our team will confirm what can be amended and what must stay for compliance reasons. If you want to ask a broader question about what data we hold or request that certain records be removed, the same support route applies. We will acknowledge your request and let you know what steps follow. Your rights here depend on your local law and eligible regions, and some requests may be limited by legal retention requirements.
Open your account and go to the profile or transaction history section. Data linked to bKash, Nagad, and Rocket transfers is listed there by date. No support request is needed to view it — it is part of your standard account access.
Contact details and preferences can be updated from account settings. For information that cannot be edited in-app, send a correction request through the support channel and include your account reference so the team can locate the right record quickly.
If you want to know exactly what categories of data we hold, or if you believe something has been recorded incorrectly, contact support with your account details. We will respond with what we can confirm and outline any next steps.
For removal or restriction requests, contact us through the support route on this page. We will explain which requests can be fulfilled immediately, which need a review period, and which are limited by legal retention obligations.
If you have a question about this privacy policy or want to take action on your data, use the contact routes available in your account. Every route connects to the same team responsible for account and data matters.
Open the chat widget from any page while signed in. Use it for quick questions about what data your account holds or to start a correction request. Chat is available from the support section of your account.
For formal data requests — including record reviews, corrections, and removal requests — email us through the address listed in the contact section of your account. Include your account reference to speed up handling.
The support page inside your account lists all active contact routes. Check there for current availability before reaching out, as the options shown are the ones we actively monitor for account and policy queries.
We hold your data only as long as it is needed for the purpose it was collected — account operation, transaction reconciliation, or a legal obligation. When the retention period ends, records are deleted or anonymised. You can ask what retention periods apply to specific data types through the support route.
We use cookies and similar session tokens to keep you signed in across devices and to remember account preferences. No third-party advertising cookies are placed without disclosure. You can review and clear session tokens from your account security settings at any time.
Access to your account data is restricted to authenticated sessions. If you sign in on a new device, a verification step is shown in the app. You can view active sessions and remove unrecognised ones from the security section of your account settings.
Transaction records linked to bKash, Nagad, and Rocket are retained for the period required by applicable financial regulations and then removed or anonymised. Account profile data is held while your account remains active and for a defined period after closure, as required by law.
When this policy changes in a material way, we post a notice in your account notification area before the change takes effect. Continuing to use the account after that date means you have seen the notice. You can request the current version in full through the support channel.
These are the questions our account holders ask most often about how their data is handled and what they can do about it.
We collect the information needed to run your account: your name, contact details, device identifiers, session tokens, and transaction references from wallet activity including bKash, Nagad, and Rocket. We do not collect data beyond what account operation and legal compliance require.
Yes. Open the transaction history section of your account while signed in. Records for bKash, Nagad, and Rocket transfers are listed there by date and reference number. No separate data request is needed to access this view — it is part of your standard account.
Contact details and preferences can be updated directly from account settings. For data that cannot be edited in-app — such as identity verification records — send a request through the support channel with your account reference and a description of what needs correcting.
We do not sell personal data. Sharing is limited to what is needed to complete a transaction — for example, a payment reference sent to bKash or Nagad — or what is required by a lawful authority request. Game studio content displayed in our lobby is governed by those studios' own terms.
Transaction records are retained for the period required by applicable financial regulations. Profile data is held while your account is active and for a defined period after closure, as required by law. You can ask what applies to a specific record type through the support channel.
Contact us through the support route listed in your account. Include your account reference and the type of data you want removed. We will confirm what can be actioned immediately, what requires a review period, and what must be retained due to legal obligations. Your rights depend on your local law and eligible regions.